Enterprise Managed User accounts now require email verification

Enterprise managed users (EMUs) must now prove ownership of their email addresses. Existing EMU account email addresses do not have to take this step unless the email address matches one on another GitHub.com account.

Enterprises with EMU accounts that have conflicts have received notification from GitHub regarding specific accounts that have an email address which also exists on another github.com account. Certain 3rd party applications may not work correctly until they have reverified their email address.

New EMU accounts will have their enterprise’s shortcode appended to their email address’s prefix until it is verified, or their administrator changes the email address to another value.

To verify an email address, follow the steps outlined in our documentation. EMU account email addresses are defined by your identity provider, and cannot be changed directly within GitHub. You will need to work with your IdP administrator to change your email address if necessary.

Some users may find that 3rd party GitHub Apps and OAuth apps may not handle the placeholder email correctly, resulting in missing data in these apps. In rare cases, Enterprise Owners may also find that their email provider does not support the “plus addressing” scheme in use. Developers can review our best practices for OAuth and GitHub App implementation, including the use of the id field when storing user reference data so that email address changes are not disruptive to a user’s apps experience.

Introducing metered billing for GitHub Enterprise and GitHub Advanced Security

Today, we are expanding our “pay-as-you-go” model to include GitHub Enterprise (GHE) and GitHub Advanced Security (GHAS) — unifying the GitHub product portfolio as metered services. This provides our customers a frictionless procurement & billing experience, adds flexibility with self-provisioning & pay-as-you-go pricing, and expands pathways to purchase GitHub products through Microsoft.

Enterprise accounts on GitHub.com, created on or after August 1, 2024, will support a consumption-based metered billing model for both GHE and GHAS — enabling you to pay for the licenses you consume in a given month at month’s end as opposed to pre-purchasing for the month ahead.

Further, as part of this release, pay-as-you-go enterprises will enjoy:

  • Access to our new, enhanced billing platform
  • Expanded self-provisioning experiences for GHE and GHAS – including the option to set up an Enterprise Managed Users (EMUs) configuration
  • The ability to add your Azure subscription as a new payment method across your entire account
  • Eligibility for Microsoft Azure Consumption Commitments (MACC) and Azure Commitment Discounts (ACD) when connected to an Azure subscription

For existing customers with GitHub Enterprise (GHE) already, your plan and existing billing method will remain as is. If you have an account team, please connect with them to discuss whether this new billing method is an option for you. For customers without an account team, an in-product prompt will be shown once your account is eligible for this option. If you are upgrading from a Free or Team plan through a GitHub Enterprise trial, your new enterprise will immediately support consumption-based metered billing for GHE and GHAS.

Learn more about this change by reading our article on our new metered billing offerings.

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Japanese Consumption Tax (JCT) on your GitHub Account

Starting on 1 October 2024, we will begin collecting Japanese Consumption Tax (JCT) from self-serve customers in Japan who pay with a credit card or a PayPal account to comply with Japan Tax Regulations. If you are a self-serve paying customer in Japan, there will be updates to your invoice that show GitHub Inc.’s Registration Number (T4700150079306), and the 10% consumption tax amount in USD and JPY.

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