Introducing the new Premium Support

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Whether you use GitHub independently or with a team, we are proud to offer unparalleled support to everyone in our community. Over time we’ve learned that some teams require around-the-clock care and peace of mind that extend beyond our standard support offering. For these customers, we introduced Premium Support at last year’s Universe. Today we’re building on our initial launch and announcing an improved Premium Support program featuring two new plans: Premium and Premium Plus.

Both plans include:

  • 24/7 web and phone support
  • Priority ticket handling
  • Guaranteed initial response times (30 minutes for urgent, four hours for high priority)
  • Access to Premium Content
  • Scheduled health checks

Premium Plus also includes:

  • Named Technical Support Account Manager
  • Monthly administration support hours
  • One virtual training class on Git and GitHub best practices

View the new Premium Support program, or contact us to learn more.

Join us at GitHub Universe

Our largest product and community conference is returning to the Palace of Fine Arts in San Francisco, November 13-14. Hear what's next for the GitHub platform, find inspiration for your next project, and connect with developers who are changing the world.

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GitHub Actions now supports CI/CD

GitHub Actions makes it easier to automate how you build, test, and deploy your projects on any platform, including Linux, macOS, and Windows. Try out the beta before GitHub Actions is generally available on November 13.

Sign up for the beta